The Journal.札記。
AI vs automation vs AI agents: a guide for small businessesAI、自動化、AI Agent：中小企應該揀邊個？
Automation follows rules, AI understands language, and agents pursue goals — most small businesses overspend on agents when basic automation would do the job.自動化跟規則做嘢、AI理解語言、Agent追求目標 — 大部分中小企買咗Agent但係基本自動化已經做到。
What is an AI agent? A plain-English guide for business owners乜嘢係AI Agent？小老闆嘅白話指南
An AI agent is software that pursues a goal across multiple tools without you supervising each step — it reasons, acts, observes the result, and adjusts.AI agent即係一套軟件，會自己跨越多個工具去達成目標，唔需要你每一步都盯住。
The complete guide to AI automation for small businesses中小企AI自動化完整指南（2026年版）
AI automation runs repetitive multi-step tasks across your tools without a human watching — most small businesses see ROI in weeks, not years.AI自動化即係由軟件全自動處理日常重複性工作，唔需要人手介入 — 多數中小企幾星期內就見到回報。
Why most AI implementation projects fail為何大多數 AI 實施項目皆告失敗
Most AI projects fail not because the technology doesn't work, but because they chase features instead of solving actual problems.大多數 AI 項目失敗，並非因為技術不行，而是因為它們追逐功能，而非解決實際問題。